Patient Rights & Responsibilities

A plain-language explanation of dignity, privacy, consent, communication, equal treatment, and shared responsibility.

Ask for information in a language you understand before making healthcare decisions.

Expect dignity, privacy, confidentiality, equal treatment, and informed consent throughout treatment.

Share complete and accurate information and follow the prescribed treatment plan carefully.

Respect hospital staff, other patients, visitors, and hospital rules while receiving care.

Conduct inside hospital premises

Patients and attendants must maintain silence and follow visitor rules, including no smoking, no tobacco use, no photography or video recording, and no weapons anywhere inside the premises.

Shared expectations

Patient rights and responsibilities explained with clarity and respect.

Review the standards that support dignity, communication, safety, and mutual respect during care.

Policy section

Patient rights

Get information in a language that you understand.
Get information about diet, nutrition, food, and drug interactions.
Get an estimate for the cost of treatment.
Get information about immunization.
Maintain personal dignity and privacy during examination, procedures, and treatment.
Receive uniform care for all classes of patients.
Maintain confidentiality of patient information and details recorded in the hospital.
Get information on how to make suggestions and address a complaint.
Have access to all your clinical records.
Seek an additional opinion regarding clinical care.
Get complete information on your care plan, progress, and healthcare needs.
Refuse treatment and give informed consent before any procedure, surgery, or treatment.
Be treated equally and respected for special preferences, spiritual needs, and cultural needs.
Give consent and receive information before any research protocol is initiated.
Be protected from any kind of neglect or abuse.

Policy section

Patient responsibilities

Provide complete and accurate information whenever asked.
Treat hospital staff, other patients, and visitors with courtesy and respect.
Follow the prescribed treatment plan and comply carefully with the instructions given.
Keep the hospital surroundings clean and do not damage hospital property.
Do not take any medication without the knowledge of the doctor.
Understand all instructions before signing consent forms or other documents.
Understand and respect the doctor's need to prioritize admitted patients and emergency-care patients.
Take responsibility for personal belongings and valuables.
Pay all bills on time.
Abide by all hospital rules and regulations.
Accept hospital policies for privacy and confidentiality of medical records and patients.
Comply with visitor policies including no smoking, no tobacco usage, maintaining silence, no photography or video recording, and no weapons within the premises.